Shipping and Delivery
We do not currently ship outside of the UK Mainland.
We are unable to send liquids or aerosols abroad.
United Kingdom (including Northern Ireland)
Please note that we do not operate over the weekend and bank holidays. There is a small delivery charge of £3.95 on all orders sent express delivery and £4.95 on priority delivery and £8.95 for Premium 1-2 day Special delivery before 1pm. Priority is not a next day service and is advised as one to three working days from dispatch, express delivery as 3 - 5.
We offer free express delivery on all orders above £40 for customers who purchase using our website (excludes prescription medication). Our delivery charge includes packaging and handling in addition to postal costs, which we pay to Royal Mail on your behalf. NHS Prescription orders are delivered free of charge. Private Prescription items will incur a £4.95 postage fee for priority delivery.
Orders for large quantities, heavy orders, special requests or disability aids may take up to 7 working days to be dispatched.
Royal Mail handle all our deliveries. You can also arrange for your order to be delivered to alternative addresses including your office, members of your family or your local post office.
Please note that deliveries are made to the delivery address you supply to us. Re-despatch of any returned orders will incur an additional delivery charge.
NHS Prescription orders are delivered free of charge.
If an item is returned to us as uncalled for by Royal Mail, we will refund the items minus the postage fee.
Heavy Parcels to United Kingdom Islands (including Channel Islands, Isle Of Man, Isle Of Wight, Shetland Islands, and Northern Ireland)
When buying heavy goods or buying in bulk we may have to charge additional postage fees per item on top of our standard postage cost. This Is due to the added cost to us of posting heavier items. On these items the "free postage" may also be waived.
Have a query? Please feel free to contact us: